Privacy Policy

Travyfy ’s mission is to empower users to lead healthier lives. Our services provide personalized access to wellness data, enabling users to monitor their progress, achieve their goals, and take control of their health journey. As we continue to enhance our offerings, we prioritize the highest standards of data privacy, keeping your information secure while maintaining transparency about its use.

Here's our commitment:

We will only collect data that enhances Travyfy's services and improves your experience.
We will be clear and transparent about our data practices, explained in straightforward language.
We will never sell your data and will only share personally identifiable information when directed by you or as outlined in this Privacy Policy.
We will always ensure the security of your data.

Travyfy develops, designs, and markets software solutions that empower and inspire users to take charge of their health and wellness. This Privacy Policy applies to the Travyfy platform, including our website (www.Travyfy .com) (“Site”), the Travyfy software (“Software”), and the Travyfy mobile applications (each an “App” and collectively the “Apps”). Collectively, the Site, Software, and Apps are referred to in this Privacy Policy as the “Travyfy Service.” By using the Travyfy Service, you consent to the processing of data collected from you (“user” / “you”) in accordance with this Privacy Policy.

As we continuously explore innovative ways to help you achieve your wellness goals, this policy may evolve. Any substantial changes that affect your rights will be communicated through email to the address associated with your Travyfy account, along with a notification on the Site.

We are here to assist. If anything in this Privacy Policy is unclear or if you have any questions or concerns, feel free to contact us at legal@Travyfy.com

Nature of Data Travyfy Collects

Account Setup and Activation

To utilize the Travyfy services, you may need to download the Travyfy App and create an account. During this process, we may collect personal information such as your height, weight, and gender to tailor the wellness features and personalize your profile. For instance, these details help us provide accurate recommendations for diet, exercise, and other health parameters.

Creating an Travyfy Account

To access your personalized wellness data, an Travyfy account is required. When creating an account, you will need to provide basic information, including your email address and date of birth. Your email address will serve as your account username, which you will use to log in. This information is kept private and will not be displayed to other users. Instead, they will see the name or nickname you choose to enter in your profile.

Third-Party Account Integration

You can also create your Travyfy account using credentials from platforms like Facebook or Google. If you choose this option, we will ask for permission to access basic information such as your name, profile picture, and friend list. You can revoke our access to this information at any time by updating your account settings on the respective platform.

Contact List Access

Travyfy may request temporary access to your phone’s contact list for the sole purpose of helping you identify friends or colleagues who are also using the app. We do not store your contact list, and the data is immediately deleted after it is used for this purpose.

By providing this information, Travyfy ensures a more personalized and effective wellness experience while adhering to stringent data privacy and security protocols.

Information Collected

As you browse our platform and utilize our services, we may automatically collect and track the following categories of information ("Traffic Data") to enhance your experience and improve the platform’s functionality:

Details about your device and its interaction with our platform, including data from other websites or applications that interact with our platform.

To provide personalized and effective services, we may also require you to provide certain information that personally identifies you ("Personal Information"). This includes the following categories:

User Information

The platform accesses the following personal information for specific purposes, all of which is encrypted and stored in a secure, non-readable format. This ensures that no individual inside or outside the company, apart from the data owner, can access this information:

Name and Contact Details: Used to personalize services and facilitate communication.
Health and Wellness Data: Collected to provide tailored recommendations for diet, exercise, and wellness programs.
Demographic Information: Such as age, gender, and location, to optimize the platform's features.

Travyfy ensures the highest standards of data privacy and security. All personal information collected is used solely to enhance your experience and provide meaningful insights while strictly limiting access to authorized individuals only.

Data	Access Level	Storage Level	Used For
User Name	compulsory	Local & Cloud	Used for User Platform personalization
User DOB	compulsory	Local & Cloud	Used for User Platform personalization & User’s fitness data matrix algorithm
User Height	compulsory	Local & Cloud	Used for User’s Platform personalization & fitness data matrix algorithm
User Weight	compulsory	Local & Cloud	Used for User’s Platform personalization & fitness data matrix algorithm
User Profile Photo	Optional	Local & Cloud	Used for User’s Platform personalization
User’s Image	Optional	Local & Cloud	Used for User’s Platform personalization
User’s Video	Optional	Local & Cloud	Used for User’s Platform personalization
User email	compulsory	Local & Cloud	Used for User’s identification & brand communication & support
User Mobile	Optional	Local & Cloud	Used for brand communication & support

Platform Permissions

Our Platform requires the following information for its functionality. Some permissions are compulsory and some are optional. User can allow or block the permissions in the Platform UI:

Permissions	Access Level	Used For
Bluetooth	compulsory	Used to connect the fitness device with the Platform
Location	compulsory	Android need location permission to access Bluetooth
Storage	Optional	Used to select & store profile picture on the Platform
Camera	Optional	Used to select take profile picture on the Platform
Contacts	Optional	Used to provide caller ID inform on the wearable device screen
SMS	Optional	Used to show incoming messages on the wearable device screen
Calls	Optional	Used to provide call notifications on the wearable device screen

Restricted Permission	Requirement
Call Log permission group (for example, READ_CALL_LOG, WRITE_CALL_LOG, PROCESS_OUTGOING_CALLS)	It must be actively registered as the default Phone or Assistant handler on the device.
SMS permission group (for example, READ_SMS, SEND_SMS, WRITE_SMS, RECEIVE_SMS, RECEIVE_WAP_PUSH, RECEIVE_MMS)	It must be actively registered as the default SMS or Assistant handler on the device.

App Usage Statistics

The Platform track Users’ activity to improve its functionality and usage. These statistics are collective in nature and they can’t be linked to any individual User.

Parameters	Used For
User identifier	Used to identify individual User session on the Platform to analyse the performance of the Platform
Platform screen time	Used to analyse usage of the Platform per screen to improve the performance and usability of the Platform
Platform UI interactions	Used to analyse usage of the Platform per UI element to improve the performance and usability of the Platform

Use of Information Collected

We use the information collected to provide services effectively, ensuring an optimal user experience. Specific uses include:

Assistance in Accessing Services: Enabling seamless access to all features and services.
Contact and Communication: Reaching out for service updates and personalized recommendations.
Preventing Misuse: Identifying and addressing illegal, undesirable, or abusive activity.
Monitoring and Improvement: Regularly evaluating and enhancing platform functionality, including feature upgrades.
Behavioral Analysis: Understanding user trends and behaviors for service optimization.
Statistical Analysis: Performing data-driven evaluations to enhance service delivery.
Device Connectivity Checks: Ensuring device connectivity to optimize platform interaction.
Usage Audits: Reviewing and auditing user engagement for insights and improvements.

Additionally, we may use aggregated personal information for strategic development, analytics, and managing relationships with payment gateways or third-party partners.

Adding Information to Your Account

Users can customize their Travyfy experience by adding information such as workout logs, personal profile details, and participating in discussions. This data is securely collected and stored.

Visiting Our Site

We collect industry-standard data such as browser type, operating system, IP address, and referral URLs to improve the site experience, prevent misuse, and ensure functionality.

Third-Party Sources

We do not collect information from third-party sources outside your interaction with Travyfy services.

Use of Data
Data collected is used to enhance user experience, refine personalized health insights, and improve the platform. For example:

Health Metrics: Information such as height, weight, and age is used for tailored recommendations.
Research and Protection: Data is analyzed for research, troubleshooting, and fraud detection.

Information Retention

Personal information collected during account creation or service use is securely stored and used solely for the stated purposes. Payment information, if applicable, is managed through secure, third-party processing systems compliant with relevant legal standards.

Sharing Information
In certain circumstances, aggregated and de-identified data may be shared for research or public reports. Personal information will only be disclosed during mergers, reorganizations, or legal obligations, and users will be notified accordingly.

Data Protection and Security
All collected information is secured using industry-standard measures. While no system is completely immune, Travyfy employs robust safeguards to protect user data.

Third-Party Sites
Links to external sites are governed by their respective privacy policies, and we encourage users to review them before interacting.

Cookies and Social Media
Cookies, web beacons, and pixel tags may be used to enhance functionality and measure engagement. Social media integrations are governed by the policies of the respective platforms.

Changes to Policy
Travyfy reserves the right to update this privacy policy as required by law or business practices. Notice of changes will be provided via the platform and updated policies will be accessible.

Severability
If any part of this privacy policy is deemed invalid, the remaining provisions remain enforceable.

Exclusions
This policy applies only to information collected through Travyfy’s services. Unsolicited information provided by users will be considered non-confidential.

This privacy policy ensures transparency and underscores Travyfy’s commitment to protecting user data while delivering an exceptional health and wellness experience.

Governing Law and Dispute Resolution

This Policy shall be governed by and construed in accordance with the laws of Hong Kong. The courts at Hong Kong shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Privacy Policy.

No Waiver

The rights and remedies available under this Policy may be exercised as often as necessary and are cumulative, not exclusive of rights or remedies provided by law. Waivers must be made in writing. Delay or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.

Contact

For further information or clarification regarding the use of your Personal Information or this Privacy Policy, you can contact us at legal@travyfy.com. If you have any grievances with respect to the use of your Personal Information, please write to us at the same email address. Travyfy is a company based in Hong Kong. By browsing or using Travyfy's platform or services, you acknowledge that Travyfy is not responsible for complying with local laws of your territory, except for those in Hong Kong.